Returns
We accept returns of unused items in their original condition and packaging within 30 days of delivery. Please contact us before sending anything back so we can confirm your return and give you instructions. Items sent back without contacting us first may not be accepted.
Items we can't accept for return
- Used lures, hooks, line and terminal tackle
- Opened scents, attractants and other consumables
- Items marked final sale
Return shipping
For change-of-mind returns, you're responsible for return shipping costs. If we made a mistake or your item arrived damaged or defective, we'll cover it.
Damaged, defective or wrong items
Please inspect your order when it arrives and contact us right away if something is damaged, defective or not what you ordered. A photo helps us resolve it quickly.
Exchanges
The fastest way to get a different size, color or model is to return the original item and place a new order.
Refunds
Once we receive and inspect your return, we'll email you to let you know whether it's approved. Approved refunds go back to your original payment method. Your bank or card issuer may take a few extra days to post it.
Questions
Email us at olenorthstatetackle@gmail.com.
This policy does not limit any rights you may have under applicable consumer protection laws.